Check Device Compatibility

How to Check if Your Device is Unlocked


Only carrier-unlocked devices are eSIM-compatible, as unlocked devices can connect to any carrier’s network.

Typically unlocked devices: Phones purchased directly from manufacturers like Apple, Samsung, Motorola, or retail stores are usually unlocked.

Typically locked devices: Phones purchased from carriers like AT&T, T-Mobile, Optus, etc., are often locked to that specific carrier’s network.


Here are 3 ways to check your phone’s lock status:

  • Try another SIM card

    Insert a SIM card from a different carrier (e.g., from a friend or family member). If you can make calls or send texts, your phone is unlocked.

  • Contact your carrier

    You can call the service hotline of your carrier, they can tell you if your device is locked and talk about the possibility of unlocking it.

  • Check your settings (iPhone only)

    Go to Settings -> General -> About -> Carrier Lock or Network Provider Lock, if you can see “No SIM restrictions”, your device is unlocked.


    • How to Check if Your Device is eSIM-Compatible


    Ensure your device supports eSIM technology by following these steps:

    For iPhone:

    1. Go to Settings > General > About.
    2. Look for the "DIGITAL SIM" section.
    3. If you see a 32-digit EID number, your device is eSIM-compatible.

    For Samsung:

    1. Go to Settings > About phone > Status > IMEI information.
    2. If you see an EID (eSIM) with a 32-digit number, your device supports eSIM.

    For Google Pixel:

    1. Go to Settings > Network & internet > SIMs.
    2. Tap Download a SIM instead.
    3. If a QR code scanning window appears, your device is eSIM-compatible.

    For Other Android Phones:

    1. Navigate to Settings and look for sections like "SIM card" or "Network".
    2. If you see options like "Add eSIM" or "Activate eSIM", your device supports eSIM.

    Alternative Method:

    1. Dial *#06# on your phone.
    2. If a unique EID number appears, your device is eSIM-compatible.